Returns and Claims
Do you want to return, exchange or claim goods purchased from us?
Wrap the goods and take them to any branch of Zásilkovna.
Returned goods must be in their original condition, i.e. clothes must be unwashed, unworn, un-ironed, must not smell of perfume and must not have visible traces of deodorant!
If the goods show signs of wear and tear or other use, we may reduce the purchase price before the return by compensation for the depreciation in value of the goods (up to 20% of the purchase price) resulting from such treatment.
Please report the code you will find in the email we recently sent you, with the subject line "Your order is on its way to you" to the attendant. You will then be able to return the goods free of charge.
Please email us at katka@yogalifehappylife.cz to let us know if you would like a refund or to exchange the goods.